Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.
If you notice an issue on the products or anything else on the order, please contact us with a problem report.
When we receive a returned shipment, we will be notified by our manufacturer. Unclaimed returns will get donated to charity after 4 weeks.
Wrong Address: If you provide an address that is considered insufficient by the courier, the shipment will be returned to our manufacturer's facility. You will have to contact us with a new address to ship it to within 4 weeks.
Unclaimed: Shipments that go unclaimed are returned to our manufacturer's facility and you will have to contact us to ship it again within 4 weeks. After 4 weeks if it has not been claimed it will be donated to charity and we will not be able to send it to a new address.
Returned by Customer: We do not refund orders for buyer’s remorse or size exchanges. Please use the guides on the product pages to order your appropriate size.
If you have any further questions or comments feel free to contact us!